Post Falls Family Dental Privacy Policy

Privacy Policy

Effective Date: July 2025

At Post Falls Family Dental (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information, including information submitted through our website at https://postfallsfamilydental.com, and how we handle communication via SMS (text messaging).

1. Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide:
Name, email address, phone number, address, and any other contact information you provide via our website forms or other communication channels.

SMS Consent and Mobile Numbers:
When you voluntarily provide your mobile number to request services, updates, or promotional offers, you expressly consent to receive text messages from us. Message frequency may vary.

Automatically Collected Information:
We may collect your IP address, device type, browser data, and website usage information using cookies or analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide services

  • Send appointment confirmations, alerts, and marketing communications via SMS or email

  • Improve our website and customer experience

  • Comply with legal obligations

3. SMS Messaging and Compliance

By providing your mobile number and opting in, you agree to receive recurring marketing or informational text messages from Post Falls Family Dental. These messages may include:

  • Appointment confirmations

  • Seasonal promotions

  • Service updates

Message and data rates may apply. Message frequency varies. You can reply STOP at any time to opt out or HELP for customer support. Consent is not a condition of purchase.

We use SMS platforms that are A2P 10DLC (10-digit long code) compliant, and we follow CTIA and carrier guidelines to ensure delivery, compliance, and opt-in integrity.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

  • Trusted third-party service providers (e.g., SMS delivery platforms, CRM tools)

  • Legal authorities when required by law or to protect rights and safety

All service providers are required to safeguard your data and use it solely to perform services for us.

5. Data Retention and Security

We retain your personal data only as long as necessary for business or legal purposes. We implement reasonable security measures to protect it from unauthorized access or disclosure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your website experience. You may choose to disable cookies via your browser settings.

7. Your Choices and Rights

You may contact us to:

  • Access or update your personal information

  • Request deletion of your data

  • Revoke marketing consents

  • Opt out of text messaging (reply STOP to any message)

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Post Falls Family Dental
313 N. Spokane Street
Post Falls, ID 83854
admin@postfallsfamilydental.com
https://postfallsfamilydental.com
208.773.0286